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Terms & Conditions

 

Cookie Policy:

What are cookies?

As is common practice with almost all professional websites, our site uses cookies, which are tiny files that are downloaded to your device, to improve your experience. This document describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the site’s functionality.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to the site. It is recommended that you leave on all cookies if you are not sure whether you need them or not, in case they are used to provide a service that you use.

The types of cookies used on this website can be classified into one of three categories:

  1. Strictly Necessary Cookies. These are essential in order to enable you to use certain features of the website, such as submitting forms on the website.

  2. Functionality Cookies. These are used to allow the website to remember choices you make (such as your language) and provide enhanced features to improve your web experience.

  3. Analytical / Navigation Cookies. These cookies enable the site to function correctly and are used to gather information about how visitors use the site. This information is used to compile reports and help us to improve the site. Cookies gather information in anonymous form, including the number of visitors to the site, where visitors came from and the pages they viewed.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser’s “Help” option on how to do this). Be aware that disabling cookies may affect the functionality of this and many other websites that you visit. Therefore, it is recommended that you do not disable cookies.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. Our site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so that we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

Google Analytics

Google Analytics is Google’s analytics tool that helps our website to understand how visitors engage with their properties. It may use a set of cookies to collect information and report website usage statistics without personally identifying individual visitors to Google. The main cookie used by Google Analytics is the ‘__ga’ cookie.

In addition to reporting website usage statistics, Google Analytics can also be used, together with some of the advertising cookies, to help show more relevant ads on Google properties (like Google Search) and across the web and to measure interactions with the ads Google shows.

Learn more about Analytics cookies and privacy information.

Use of IP Addresses. An IP address is a numeric code that identifies your device on the Internet. We might use your IP address and browser type to help analyze usage patterns and diagnose problems on this website and to improve the service we offer to you. But without additional information your IP address does not identify you as an individual.

Your Choice. When you accessed this website, our cookies were sent to your web browser and stored on your device. By using our website, you agree to the use of cookies and similar technologies.

More Information

Hopefully the above information has clarified things for you. As it was previously mentioned, if you are not sure whether you want to allow the cookies or not, it is usually safer to leave cookies enabled in case it interacts with one of the features you use on our site. However, if you are still looking for more information, then feel free to contact us via email at customerservice@pandorabakeries.com

Privacy Notice 

Bonus Card

The company, Glimeka Trading Comp Ltd (the “Company”, “we”), collects and processes personal data for the provision of services to its customers (“you”, “your”), pursuant to the Application Form completed by the customer (the “Bonus Card”), in the manner and for the purposes stated herein.

This Privacy Notice includes all the information the Company, as controller under the law and the General Data Protection Regulation, Regulation (EU) 2016/679 (“GDPR”), has an obligation to provide you with, as data subject of the data it collects and processes.

This Privacy Notice is attached on the Agreement entered into by our Company (as the Owner) and you (as the Client), and constitutes an integral part thereof. By signing the Application Form, you confirm that you have read and understood this Privacy Notice.

1. What Information we Collect

The personal data we collect depending on your input in the fields provided in our Application Form which are the following:

  1. Full name

  2. Address

  3. Email

  4. ID/Passport Number

  5. Nationality

  6. Telephone

2. Purpose of the Collection

The purposes for which we collect and use your personal data are the following:

  • To contact you regarding any offers we might offer

  • Transaction information, purchases from our stores earning bonus points

We do not collect any personal data other than that specifically mentioned above, and we do not use your personal data without your explicit consent unless you ask us to do so.

You do not have an obligation to provide us with your personal data, but if you don’t we will not be able to provide you with our services.

We don’t use automated decision-making processes or profiling while processing your personal data.

3. How we Keep and Process your Data

We process your personal data at our offices, in Nicosia Cyprus where we take all the necessary technical and organizational measures to ensure that the processing is carried out in accordance with the law and the GDPR (access control, firewalls, antivirus, cryptography, etc.).

4. Access to your Data

Within our Company, your personal data is accessible only to those who need to, with a duty of confidentiality and only for the purposes mentioned in paragraph 2 above.

Outside our Company, recipients of your personal data may be third parties who provide services to our Company in the context of our business, companies such as (XXXXXX) that provide us XXXXXX. We choose our associates very carefully, after the necessary checks have been carried out and sufficient guarantees have been provided to implement appropriate technical and organizational measures in such manner that processing will meet the requirements of the GDPR and the relevant laws and ensure the protection of your rights.

5. Retention Period

In accordance with Company policy, your data is kept only for as long as necessary to fulfil the purposes of the Agreement and this Notice, or – in the case of consent – until you withdraw your consent. In addition, we retain your personal data for as long as necessary to comply with tax laws, to exercise our legal rights and generally to pursue our legitimate interests.

After this period, your personal data will be irreparably destroyed. Any data kept by us for marketing and information purposes will be retained until you inform us that you no longer wish to receive such information.

6. Transfer to Third Countries

Your data will not be transferred to entities or other third parties whose headquarters or place of data processing is not located in a member state of the European Union or the European Economic Area.

Your Rights

Should you believe that any personal information we hold on you is incorrect or incomplete, you have the ability to request to see this information, rectify it or have it deleted by contacting us at the email address customerservice@pandorabakeries.com, or by calling us at +357 22 466 066

In the event that you wish to complain about how we have handled your personal data, you may contact us at the above email address and telephone number. We will then look into your complaint and work with you to resolve the matter.

If you still feel that your personal data has not been handled appropriately according to the law, you can submit your complaint with the Office of the Commissioner for Personal Data Protection, at 1 Iasonos Street, 2nd Floor, 1082 Nicosia, tel. +357 22 818 456, email address commissioner@dataprotection.gov.cy

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